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Everyday technology
Personal Tech Help
Bring a specific technology task or question and learn how to complete it with patient, hands-on guidance.
Examples of what we can help with
- Sending email attachments
- Downloading and uploading files
- Finding saved documents
- Creating and organizing folders
- Saving and opening PDFs
- Printing and scanning
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- Using smartphones and tablets
- Installing and using apps
- Joining Google Meet, Zoom, or Microsoft Teams
- Using Microsoft Word or Google Docs
- Completing online forms
- Managing photos
- Using cloud storage
- Setting up and using calendars
- Basic computer navigation
Have another task in mind? Bring your specific question.
Practical artificial intelligence
AI Made Simple
Understand ChatGPT and other modern AI concepts without unnecessary technical language, then practice using them responsibly.
Examples of what we can help with
- Understanding what ChatGPT and AI actually do
- Starting a conversation with AI
- Writing better prompts
- Asking follow-up questions
- Using voice with AI
- Uploading documents
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- Uploading images
- Asking AI to explain information in simpler language
- Using AI to write or improve emails
- Brainstorming ideas
- Planning meals, trips, projects, or schedules
- Using AI for job-search activities
- Understanding when AI may be wrong
- Verifying AI-generated information
- Protecting privacy when using AI
- Understanding what information should not be entered into AI tools
Have another task in mind? Bring your specific question.
Safer online decisions
Digital Safety & Scam Awareness
Learn to recognize common digital threats and make more informed decisions when something online does not look right.
Examples of what we can help with
- Spotting phishing emails
- Recognizing scam text messages
- Checking suspicious links
- Identifying fake websites
- Recognizing fake customer-support messages
- Understanding passwords
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- Understanding passphrases
- Understanding passkeys
- Understanding multifactor authentication
- Using authenticator apps
- Recognizing fake job scams
- Recognizing romance scams
- Recognizing AI-generated scams
- Understanding AI voice-cloning scams
- Protecting social-media accounts
- Safer online shopping
- Knowing what to do after clicking something suspicious
Have another task in mind? Bring your specific question.
Modern work tools
Work & Career Technology
Build practical skills for job applications, video interviews, professional communication, and common workplace technology.
Examples of what we can help with
- Uploading a résumé
- Saving a résumé as a PDF
- Completing online job applications
- Using LinkedIn
- Sending professional emails
- Joining virtual interviews
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- Setting up a webcam and microphone
- Using Microsoft Teams
- Using Zoom or Google Meet
- Using Microsoft Word and Google Docs
- Managing a digital calendar
- Using workplace collaboration tools
- Using AI to understand job descriptions
- Using AI to practice interview questions
- Organizing a job search
- Recognizing fake job postings
Have another task in mind? Bring your specific question.